Product Description

A creative, simple and easy to understand training guide for Positive Loss Prevention.

This book provides Retailers with a ready made training program for Loss Prevention. The book is based on the concept of Prevention over Apprehension.

Positive Loss Prevention includes a self study workbook at the end of each of the fourteen chapters.

The Positive Loss Prevention theory is based on the importance of Customer Service and preventing crimes not catching criminals in the Retail environment.

Product Details

• Amazon Sales Rank: #1064331 in Books
• Published on: 1999-07-14
• Binding: Paperback
• 234 pages

From the Publisher
Positive Loss Prevention guides the employee through the basics of retail Loss Prevention. The book reinforces the need to make customer service the priority during the workday and as a result; PREVENT losses from occuring. The employee will gain a strong founding of what Shrinkage is and how it impacts the profitability of the Company they work for. The workbook and Certificate of Accomplishment highlights this important message.

About the Author
Bob Tilley C.F.E.: is a retail Loss Prevention professional with over 25 years experience as a private investigator and retail executive. He has covered Canada and the United States during his career. The book, Positive Loss Prevention was conceived due to the need in the industry for quality, easy to understand instuctional material. Co-author Randy Dafoe: a Law and Security graduate, has over 20 years retail experience with considerable involvement in Loss Prevention programs throughout Canada.

Customer Reviews

Excellent overview - few details
An excellent overview of the current thinking of corporate retail loss prevention. This is an excellent primer for retail loss prevention as it is espoused by most large corporations. It gives few "in depth" details - this should not guide you in how to achieve this condition (if it does, you're just starting out or else you're in serious trouble). However, this gives an excellent introduction to the new loss prevention specialist. "Hands on" instruction should follow the reading of this book.

Too little coverage on Internal Theft
The coverage on Loss due to external factors is fair but not deep enough. So only suitable as a first reading for someone who is new to retailing. The coverage about Internal theft is far from satisfactory !!

Los Prevention Made Easy
Positive Loss Prevention is a great way to introduce employees to the topic of Loss Prevention.It is clearly written and gives a very practical approach to training employees. Its extremely positive approach is a departure from the majority of books written on the subject.It takes the participant through fourteen quality chapters with the appropiate workbooks for them to complete.When they have completed the book the employee can obtain a certificate of accomplishment.I believe this book can be a great asset for the retailer and for emoployee training. Training employees is the key in adding to bottom line profit by reducing losses.

Ralph Manno District Manager