![]() | The HR Scorecard: Linking People, Strategy, and Performance by Brian E. Becker
Buy new: $23.10 / Used from: $10.00 Surveys - ultimately should be about performance. This book makes the link.
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![]() | Organizational Surveys: Tools for Assessment and Change (J-B SIOP Professional Practice Series)
Buy new: $50.60 / Used from: $8.87 Comprehensive overview of the internal survey process - but dated. Excludes qualitative research approaches and was compiled before the adoption of online surveys which have transformed this field.
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![]() | Designing and Using Organizational Surveys: A Seven-Step Process (Jossey Bass Business and Management Series) by Allan H. Church
Buy new: $48.95 / Used from: $44.80 Another straightforward guide - co-authored by the editor (Kraut) of the above volume. A better bet.
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![]() | The Handbook of Multisource Feedback (Jossey Bass Business and Management Series)
Buy new: $65.00 / Used from: $55.00 360 degree or Multisource Feedback is widely used - researchers benefit by understanding how to use this tool.
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![]() | Baldrige User's Guide: Organization Diagnosis, Design, and Transformation by John Latham
Buy used from: $171.84 Emphasis is on Quality Management, of course, but good book on organisational diagnostics.
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![]() | Employee Surveys: Practical and Proven Methods, Samples, Examples by Paul M. Connolly
Author Paul Connolly shows HR people how to do it.
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![]() | How to Design, Implement, and Interpret and Employee Survey by John H. McConnell
Buy used from: $15.39 Connolly gets deeper into the nuts and bolts.
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![]() | Employee Surveys and Employee Survey Question Guidebook Package by Paul M. Connolly
And Connolly provides the whole package if you can't do it yourself.
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![]() | Research Methods for Organizational Studies by Donald P. Schwab
Buy new: $73.13 / Used from: $49.50 One of the few good books to comprehensively look at the breadth of methods - not just quant surveys.
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![]() | Organizational Culture and Leadership (J-B US non-Franchise Leadership) by Edgar H. Schein
Buy new: $32.18 / Used from: $30.14 All hail Ed Schein. This man is the guru of organisational culture. Wise, experienced - a fascinating book in its own right. Essential insights.
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![]() | Leading Change by John P. Kotter
Buy new: $17.79 / Used from: $4.26 Surveys are usually underpinned by issues of organisational change. Kotter is THE man.
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![]() | Mail and Internet Surveys: The Tailored Design Method by Don A. Dillman
Buy used from: $2.73 Comprehensive guide to survey design - ideal for employee survey management.
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![]() | Case Study Research: Design and Methods, Third Edition, Applied Social Research Methods Series, Vol 5 by Robert K. Yin
Buy used from: $34.30 Case study approach - an excellent text, well rated, and very appropriate to organisational research. Don't just think in terms of surveys!
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![]() | Corporate Culture and Performance by John P. Kotter
Buy new: $24.32 / Used from: $0.01 Kotter helped publicise the link between culture and performance - this is the seminal work.
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![]() | Good to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins
Buy new: $19.79 / Used from: $6.50 Lighter reading but very highly rated by many. What makes some organisations truly great? Excellent backgrounder for organisational researchers.
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![]() | Social Networks and Organizations by Martin Kilduff
Buy new: $41.86 / Used from: $57.68 Nice 172 pp backgrounder on social networks within organisations. Here's a major reason why organisational research is different from regular market research.
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![]() | The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations by Robert L. Cross
Buy new: $21.75 / Used from: $8.02 Using Social Network Analysis to uncover the real dynamics inside organisation. Excellent book - but does that Harvard trick of pretending that it "owns" the subject.
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![]() | How to Conduct Your Own Survey by Priscilla Salant
Buy new: $16.47 / Used from: $4.99 A DIY guide suitable for HR people.
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![]() | Employee Opinion Questionnaires: 20 Ready-to-Use Surveys That Work by Paul M. Connolly
Buy new: $79.52 / Used from: $73.92 Another from Connolly. Cookie Cutter surveys - just be sure they're truly relevant to your organisation. Don't do surveys just to do surveys. They're about decisions and change.
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![]() | Diagnosing and Changing Organizational Culture by Kim S. Cameron
Buy used from: $3.38 Organisations are usually quite difficult to decipher - this text helps identify the underlying dynamics.
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![]() | Diagnosing Organizations: Methods, Models, and Processes (Applied Social Research Methods) (v. 8)
Buy new: $32.88 / Used from: $22.00 SAGE Publishing deliver reliable, clear (if somewhat dry) textbooks - and this one (3rd edition) is recommended.
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![]() | The Neurotic Organization: Diagnosing and Changing Counterproductive Styles of Management (J-B US non-Franchise Leadership) by Manfred F. R. Kets de Vries
Buy new: $52.00 / Used from: $4.22 With change comes counter-change: the sometimes undermining forces of resistance. Researchers will find this interesting, especially at the stage of making recommendations and implementing programmes.
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![]() | Organizational DNA: Diagnosing Your Organization for Increased Effectiveness by Linda Honold
Buy new: $28.95 / Used from: $7.50 A swift read, interesting segmentation of organisational types - though don't forget, most organisations include many different cultures (sales versus admin departments for example.)
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![]() | Knowledge Management and Organizational Memories
Buy new: $125.00 / Used from: $73.77 Go beyond surveys! Organizational knowledge, in the widest sense, can be gathered in many ways: and these - more than surveys alone - uncover the underlying culture.
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![]() | Organizational Research Methods: A Guide for Students and Researchers by Paul M Brewerton
Buy new: $53.42 / Used from: $45.00 Good "how to" guide for the sometimes tricky practice of organizational research. Very practical - with real examples, which is useful, because it is hard to do employee and organizational surveys without the occasional ego feeling threatened. A reality check can help.
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![]() | Getting Action from Organizational Surveys: New Concepts, Technologies, and Applications (J-B SIOP Professional Practice Series) by Allen I. Kraut
Buy new: $57.49 / Used from: $43.69 I mentioned above that Kraut's previous volume was becoming sadly dated - well in Feb 2006 he released this 620pp monster focusing on how to convert results into action. Up to date - and deep.
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