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Organizational Research - Employee Surveys
By an Amazon.com customer
The HR Scorecard: Linking People, Strategy, and PerformanceThe HR Scorecard: Linking People, Strategy, and Performance by Brian E. Becker
Buy new: $23.10 / Used from: $10.00
Surveys - ultimately should be about performance. This book makes the link.
Organizational Surveys: Tools for Assessment and Change (J-B SIOP Professional Practice Series)Organizational Surveys: Tools for Assessment and Change (J-B SIOP Professional Practice Series)
Buy new: $50.60 / Used from: $8.87
Comprehensive overview of the internal survey process - but dated. Excludes qualitative research approaches and was compiled before the adoption of online surveys which have transformed this field.
Designing and Using Organizational Surveys: A Seven-Step Process (Jossey Bass Business and Management Series)Designing and Using Organizational Surveys: A Seven-Step Process (Jossey Bass Business and Management Series) by Allan H. Church
Buy new: $48.95 / Used from: $44.80
Another straightforward guide - co-authored by the editor (Kraut) of the above volume. A better bet.
The Handbook of Multisource Feedback (Jossey Bass Business and Management Series)The Handbook of Multisource Feedback (Jossey Bass Business and Management Series)
Buy new: $65.00 / Used from: $55.00
360 degree or Multisource Feedback is widely used - researchers benefit by understanding how to use this tool.
Baldrige User's Guide: Organization Diagnosis, Design, and TransformationBaldrige User's Guide: Organization Diagnosis, Design, and Transformation by John Latham
Buy used from: $171.84
Emphasis is on Quality Management, of course, but good book on organisational diagnostics.
Employee Surveys:  Practical and Proven Methods, Samples, ExamplesEmployee Surveys: Practical and Proven Methods, Samples, Examples by Paul M. Connolly
Author Paul Connolly shows HR people how to do it.
How to Design, Implement, and Interpret and Employee SurveyHow to Design, Implement, and Interpret and Employee Survey by John H. McConnell
Buy used from: $15.39
Connolly gets deeper into the nuts and bolts.
Employee Surveys and Employee Survey Question Guidebook PackageEmployee Surveys and Employee Survey Question Guidebook Package by Paul M. Connolly
And Connolly provides the whole package if you can't do it yourself.
Research Methods for Organizational StudiesResearch Methods for Organizational Studies by Donald P. Schwab
Buy new: $73.13 / Used from: $49.50
One of the few good books to comprehensively look at the breadth of methods - not just quant surveys.
Organizational Culture and Leadership (J-B US non-Franchise Leadership)Organizational Culture and Leadership (J-B US non-Franchise Leadership) by Edgar H. Schein
Buy new: $32.18 / Used from: $30.14
All hail Ed Schein. This man is the guru of organisational culture. Wise, experienced - a fascinating book in its own right. Essential insights.
Leading ChangeLeading Change by John P. Kotter
Buy new: $17.79 / Used from: $4.26
Surveys are usually underpinned by issues of organisational change. Kotter is THE man.
Mail and Internet Surveys: The Tailored Design MethodMail and Internet Surveys: The Tailored Design Method by Don A. Dillman
Buy used from: $2.73
Comprehensive guide to survey design - ideal for employee survey management.
Case Study Research: Design and Methods, Third Edition, Applied Social Research Methods Series, Vol 5Case Study Research: Design and Methods, Third Edition, Applied Social Research Methods Series, Vol 5 by Robert K. Yin
Buy used from: $34.30
Case study approach - an excellent text, well rated, and very appropriate to organisational research. Don't just think in terms of surveys!
Corporate Culture and PerformanceCorporate Culture and Performance by John P. Kotter
Buy new: $24.32 / Used from: $0.01
Kotter helped publicise the link between culture and performance - this is the seminal work.
Good to Great: Why Some Companies Make the Leap... and Others Don'tGood to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins
Buy new: $19.79 / Used from: $6.50
Lighter reading but very highly rated by many. What makes some organisations truly great? Excellent backgrounder for organisational researchers.
Social Networks and OrganizationsSocial Networks and Organizations by Martin Kilduff
Buy new: $41.86 / Used from: $57.68
Nice 172 pp backgrounder on social networks within organisations. Here's a major reason why organisational research is different from regular market research.
The Hidden Power of Social Networks: Understanding How Work Really Gets Done in OrganizationsThe Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations by Robert L. Cross
Buy new: $21.75 / Used from: $8.02
Using Social Network Analysis to uncover the real dynamics inside organisation. Excellent book - but does that Harvard trick of pretending that it "owns" the subject.
How to Conduct Your Own SurveyHow to Conduct Your Own Survey by Priscilla Salant
Buy new: $16.47 / Used from: $4.99
A DIY guide suitable for HR people.
Employee Opinion Questionnaires: 20 Ready-to-Use Surveys That WorkEmployee Opinion Questionnaires: 20 Ready-to-Use Surveys That Work by Paul M. Connolly
Buy new: $79.52 / Used from: $73.92
Another from Connolly. Cookie Cutter surveys - just be sure they're truly relevant to your organisation. Don't do surveys just to do surveys. They're about decisions and change.
Diagnosing and Changing Organizational CultureDiagnosing and Changing Organizational Culture by Kim S. Cameron
Buy used from: $3.38
Organisations are usually quite difficult to decipher - this text helps identify the underlying dynamics.
Diagnosing Organizations: Methods, Models, and Processes (Applied Social Research Methods) (v. 8)Diagnosing Organizations: Methods, Models, and Processes (Applied Social Research Methods) (v. 8)
Buy new: $32.88 / Used from: $22.00
SAGE Publishing deliver reliable, clear (if somewhat dry) textbooks - and this one (3rd edition) is recommended.
The Neurotic Organization: Diagnosing and Changing Counterproductive Styles of Management (J-B US non-Franchise Leadership)The Neurotic Organization: Diagnosing and Changing Counterproductive Styles of Management (J-B US non-Franchise Leadership) by Manfred F. R. Kets de Vries
Buy new: $52.00 / Used from: $4.22
With change comes counter-change: the sometimes undermining forces of resistance. Researchers will find this interesting, especially at the stage of making recommendations and implementing programmes.
Organizational DNA: Diagnosing Your Organization for Increased EffectivenessOrganizational DNA: Diagnosing Your Organization for Increased Effectiveness by Linda Honold
Buy new: $28.95 / Used from: $7.50
A swift read, interesting segmentation of organisational types - though don't forget, most organisations include many different cultures (sales versus admin departments for example.)
Knowledge Management and Organizational MemoriesKnowledge Management and Organizational Memories
Buy new: $125.00 / Used from: $73.77
Go beyond surveys! Organizational knowledge, in the widest sense, can be gathered in many ways: and these - more than surveys alone - uncover the underlying culture.
Organizational Research Methods: A Guide for Students and ResearchersOrganizational Research Methods: A Guide for Students and Researchers by Paul M Brewerton
Buy new: $53.42 / Used from: $45.00
Good "how to" guide for the sometimes tricky practice of organizational research. Very practical - with real examples, which is useful, because it is hard to do employee and organizational surveys without the occasional ego feeling threatened. A reality check can help.
Getting Action from Organizational Surveys: New Concepts, Technologies, and Applications (J-B SIOP Professional Practice Series)Getting Action from Organizational Surveys: New Concepts, Technologies, and Applications (J-B SIOP Professional Practice Series) by Allen I. Kraut
Buy new: $57.49 / Used from: $43.69
I mentioned above that Kraut's previous volume was becoming sadly dated - well in Feb 2006 he released this 620pp monster focusing on how to convert results into action. Up to date - and deep.