Product Description

MP3 digital-On Hold Plus 8000

Product Details

• Amazon Sales Rank: #13124 in Consumer Electronics
• Brand: Intellitouch
• Model: OHP8000
• Dimensions: 2.70 pounds

Features

• Plays audio direct from any USB Flash Drive for continuous playback, with a 128MB drive bundled.
• Copy any MP3 file from your PC to the USB flash drive to add content.
• The bundled 128MB USB Flash Drive is preloaded with nearly 3 hours of fully licensed music and messages.
• On Hold Plus 8000 is ready to use right out of the box.
• High quality audio playback.

Customer Reviews

Simple and durable always-on music player
While it called an on-hold music player, it's just a fancy MP3 player which starts playing soon as it's turned on, or power is restored. Plays all songs on the inserted USB flash drive (comes with 128mb which is adequate for the purpose).

It is larger than I expected - in the photo it seems 4-5" long, it is actually 7 inches! But it is a rugged aluminum case with plastic ends so it's good for a commercial installation. It looks fairly industrial, meaning it has the look of quality. And, so far it is a quality product. Power LED, volume nob which is also the on/off switch. Internal speaker for testing and monitoring with toggle switch. You can change the output impedance from 8 ohms to 600 ohms for your purpose.
Audio out and 9V power in (power supply included with US, Europe and Asian interchangeable plug ends).

It also has a trigger input - which allows you to activate playback upon say someone pushing a switch, entering a sensor area, etc. We love it because we have a supply of USB flash drives with different seasons of music - we just change as needed. No complex programming or setup. Any staff can do it, from the new guy to the old hack.

You might ask why pay $200 (ish) for a fancy mp3 player when I can just use my old $20 player. Simple: this allows you to change music fast, has a simple output and volume control setup for its designed purpose. But most importantly, it plays whenever it's on, I don't know of any standard consumer mp3 player that can do that. This is a simple and easy to use device, designed to play music always and constantly.

Good for on-hold (the name of the item) or even in-house music, though there is another series designed for that purpose.

I am sure this will last us a long long time.

Fantastic
Before researching this thing I had no idea such a device even existed. Now I wonder how my business survived without it. A GREAT value for a small business.

Excellent product
This machine is solidly built and bigger than it seems in the pictures. The case is aluminum with thick plastic caps on the ends. The controls are nice, smooth turning and the internal speaker sounds good.

I use it for hold music for a small office. It sounds great. The included memory key has a wide variety of non-offensive, professional-sounding music including smooth jazz, rock, country, and classical-sounding pieces. None of it will make your clients complain, "What was that weird music?" The voice-overs ("Thank you for holding, we'll be right with you" etc.) are pleasant and I actually like listening to our hold music when I call the office to check in.

The machine puts out a signal through a male RCA jack. I wish rather than the foreign power adaptors that they included an RCA to mono (headphone) adaptor. I had to run to RadioShack to get this part ($3) but once I got it everything worked fine. The machine has the potential to run on 8 ohms or some other number. I played with both- the 8 ohm sounded better and neither setting fried the system.

In summary, I think they did a really nice job with this device including quality construction designed to last, and providing hours of music and voice-overs that I am proud to offer to our clients. Since starting the machine, it's never failed, despite multiple power outages (I have it on a surge-protected battery backup), and clients seem happier when I pick up the phone after they've been put on hold.