Product Description

A practical, user-friendly guide to the most dreaded of all business tasks.

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals-for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice-plus true success and horror stories.

Product Details

• Amazon Sales Rank: #13287 in Books
• Published on: 2006-12-05
• Original language: English
• Number of items: 1
• Binding: Paperback
• 224 pages

About the Author
Meryl Runion is a communications consultant to corporations and organizations around the country.

Janelle Brittain is a consultant who coaches businesses on performance management and has been featured in numerous newspaper, radio and television interviews.

Customer Reviews

An Absolute Must-Read . . .
for any manager or employer who has to manage, motivate and compensate staff. Most employees complain that they do not get enough feedback from their boss, good OR bad, so they just muddle on.

Use the phrases in "How to Say It" to give constructive suggestions and reinforce good behaviors. This takes you WAY beyond tired formulas like "catch them doing something right," and instead gives them positive guidence. Start getting the best out of YOUR people and order this book TODAY.

Helpful
This book is not just about how to say but also how to get prepared in a professional way to get your employees evaluated. This book is helping step by step to do a better job in telling people how we feel about their job performance.

Great performance review tool!!!
Need to write an employee review? Then this is the book for you! >From the template employee performance reviews to the ready to use phrases for employee performance reviews, this book will show you how to compile a review that is both constructive and likely to fall on receptive ears.

I enjoyed the examples of employee reviews from the chapter "Performance Review Tales of Triumph and Terror." I also enjoyed the "Bonus Superlative Phrases" at the end of each phrase category. These are amusing phrases for the employee whose performance is fabulous.

I recommend the first half of this book for anyone who needs to learn how to give a performance review of an employee (it's full of how-to's) and I recommend the second half of this book for anyone who is looking for sample phrases for performance feedback. And if you're looking for additional inspiration/guidance, the author has a free list of employee review phrases on her website at [...]