Product Description

Whether you are the owner of a small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. Change, Dr. Deming believes, should start at the top with an informed, quality-conscious management. His 14 points for managers offer practical applications for everyday business life.

Product Details

• Amazon Sales Rank: #135587 in Books
• Published on: 1988-11-01
• Original language: English
• Number of items: 1
• Binding: Paperback
• 288 pages

Customer Reviews

Should be required reading in every school
The industrial miracle in Japan is a prime example of what can happen when a nation commits itself to quality and long-range vision instead of the latest illness: "Turning a Fast Buck-itis." Economically, Japan may be in hot water, but in less then 50 years, Japan went from making rubber dog-shit, to turning out some of the highest quality precision work in the world. When Dr. Deming first began speaking in America, America was still riding along on the post-war victory wave. No one would listen to him. The Japanese welcomed him, and even today, traces of his quality-control methods are still seen in the industrial workplace. I believe that proper application of Dr. Deming's priciples could put America back on top and keep it there

Great Intro to Deming
Mary Walton presents a detailed biography of the Guru of Quality, Edward Deming, based on her lengthy involvement with Deming and his quality training programs. Also, this book features an introduction by Deming.

The majority of this book is dedicated to Walton's interpretation of Deming's 14 points, which encourages organizations to: have a constancy of purpose, adopt a new philosophy, not rely on mass inspections, not to accept contracts based on price alone, constantly improve processes, train and retrain, institute solid leadership, drive out fear in the workplace, breakdown departmental barriers, eliminate slogans, eliminate quotas, remove barriers to pride in workmanship, and take action to transform the organization.

Walton's book does a good job of presenting Deming's theories, which I highly recommend to newcomers to the quality movement. Those experienced in this area and familiar with Deming's 14 points may not benefit as much from this book, but may enjoy a different take on Deming's ideas and somewhat dated examples.

SIMPLY THE BEST BOOK ON DEMING THERE IS
What I really liked about Mary Walton's book is that it is ACCESSIBLE. While I certainly sympathize with Dr. Deming's eschewing simplistic slogans and posters to institute the notion of quality, I felt like Ms. Walton broke Deming's theories down into manageable chunks. Having survived reading Deming's "Out of the Crisis", I would have to say that Mary Walton's slim little volume is a much better way to glean the priceless gems of Dr. Deming's wisdom. This ranks right up there with "Liberation Management" as one of the best business books ever written.