Listmania!
Customer Service
By an Amazon.com customer
Fish! A Remarkable Way to Boost Morale and Improve ResultsFish! A Remarkable Way to Boost Morale and Improve Results by Stephen C. Lundin
Buy new: $15.96 / Used from: $0.50
Raving Fans: A Revolutionary Approach To Customer ServiceRaving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard
Buy new: $15.61 / Used from: $0.01
Satisfaction: How Every Great Company Listens to the Voice of the CustomerSatisfaction: How Every Great Company Listens to the Voice of the Customer by Chris Denove
Buy new: $22.18 / Used from: $0.01
How to Become a Rainmaker: The Rules For Getting and Keeping Customers and ClientsHow to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients by Jeffrey J. Fox
Buy new: $13.59 / Used from: $0.01
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They KnowCustomer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know by Jeffrey Gitomer
Buy new: $19.80 / Used from: $1.86
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding ResultsHug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results by Jack Mitchell
Buy new: $15.96 / Used from: $1.15
The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You DoThe Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do by Subir Chowdhury
Buy new: $12.21 / Used from: $0.95
Zingerman's Guide to Giving Great ServiceZingerman's Guide to Giving Great Service by Ari Weinzweig
Buy new: $16.95 / Used from: $6.72
CustomerCentric SellingCustomerCentric Selling by Michael T. Bosworth
Buy new: $19.77 / Used from: $4.88
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) by Performance Research Associates
Buy used from: $0.01
Indispensable: How To Become The Company That Your Customers Can't Live WithoutIndispensable: How To Become The Company That Your Customers Can't Live Without by Joe Calloway
Buy new: $18.45 / Used from: $2.89
Coaching Knock Your Socks Off ServiceCoaching Knock Your Socks Off Service by Ron Zemke
Buy new: $13.64 / Used from: $0.99
Return on Customer: Creating Maximum Value From Your Scarcest ResourceReturn on Customer: Creating Maximum Value From Your Scarcest Resource by Don Peppers
Buy new: $21.33 / Used from: $0.01
What Customers Really Want : How to Bridge the Gap Between What Your Organization Offers and What Your Clients CraveWhat Customers Really Want : How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave by Scott McKain
Buy used from: $0.01
Discovering the Soul of Service: The Nine Drivers of Sustainable Business SuccessDiscovering the Soul of Service: The Nine Drivers of Sustainable Business Success by Leonard L. Berry
Buy new: $18.48 / Used from: $0.33
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! by Jeff Gee
Buy used from: $2.54
Naked Conversations: How Blogs are Changing the Way Businesses Talk with CustomersNaked Conversations: How Blogs are Changing the Way Businesses Talk with Customers by Robert Scoble
Buy new: $16.47 / Used from: $1.88
Customers For Life: How To Turn That One-Time Buyer Into a Lifetime CustomerCustomers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer by Carl Sewell
Buy new: $10.17 / Used from: $1.40
Be Our Guest: Perfecting the Art of Customer ServiceBe Our Guest: Perfecting the Art of Customer Service by Ted Kinni
Buy new: $7.88 / Used from: $4.50
The Relationship Edge in Business: Connecting with Customers and Colleagues When It CountsThe Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts by Jerry Acuff
Buy new: $18.21 / Used from: $1.12
Hey, I'm the Customer: Front Line Tips for Providing Superior Customer ServiceHey, I'm the Customer: Front Line Tips for Providing Superior Customer Service by Ron Willingham
Buy used from: $0.01
Service That Sells! the Art of Profitable HospitalityService That Sells! the Art of Profitable Hospitality by Phil Roberts
Buy used from: $2.42
Service Orient or Be Doomed!: How Service Orientation Will Change Your BusinessService Orient or Be Doomed!: How Service Orientation Will Change Your Business by Jason Bloomberg
Buy new: $29.16 / Used from: $8.55
Customer Service Training 101: Quick and Easy Techniques That Get Great ResultsCustomer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson
Buy new: $14.93 / Used from: $8.94
The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your OrganizationThe Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization by Robert Spector
Buy new: $14.93 / Used from: $10.54