Product Details

• Amazon Sales Rank: #190004 in Kitchen & Housewares
• Brand: Euro-Pro
• Model: EP238
• Dimensions: 12.50" h x 12.90" w x 19.10" l, 16.60 pounds

Features

• Compact, powerful, lightweight, portable canister vacuum
• HEPA air-outlet filter; chrome telescopic tube; automatic cord rewind
• Employs reusable cloth or disposable paper bag (1 cloth, 3 paper included)
• Air-powered brush-roll carpet nozzle; separate bare-floor nozzle; dusting brush
• Carries with shoulder strap for furniture, drapes, and lamp shades

Amazon.com Review
Equipped with a HEPA air-outlet filter, this compact, lightweight canister vacuum protects against allergens while its 1,200-watt motor produces exceptional suction power for cleaning all around the house. Suction can also be adjusted, permitting maximum power for floors and carpets and lower power for delicates like lampshades. The canister measures just 12-1/2 by 10 by 10 inches and weighs about 13 pounds, light enough to be carried around by its shoulder strap for cleaning furniture, shelves, and drapes. (Dusting brush attachment included.) For deep-cleaning carpets and rugs while tagging along on its two wheels there's an air-powered 11-inch-wide brush-roll nozzle with a slide control to adjust the brush roll's speed. A separate, 10-inch-wide nozzle comes along for bare floors, and it has a retractable brush for loosening stubborn dirt. Both can be attached directly to a wand on the vacuum's flexible hose or to an 18-inch chrome tube that telescopes out to 30 inches--or stops anywhere between.

The vacuum employs either a reusable cloth bag or a disposable paper bag, and an indicator light flicks on when the bag is full. (One cloth bag and three paper included.) Both the HEPA air-outlet filter, which traps 99.97 percent of air impurities as small as 0.3 microns, and a washable air-intake filter protecting the motor need changing once or twice a year. (Replacements can be ordered separately.) A button on the vacuum's top automatically retracts the 17-foot power cord when pressed with foot or thumb, and the vacuum can then be stored either upright or flat. The vacuum carries a one-year warranty against defects. --Fred Brack

Customer Reviews

"Mighty" Fine Vacuum
The features described are true to form. It has powerful suction and performs well on floors, as well as carpets. It is also well constructed and a bargain compared to similar lightweights.
I like the option of using a disposable bag or the reusable cloth bag (which, by the way, holds quite a lot). Its design makes it easy to manuever while vacuuming, and the adjustable length of the wand makes it comfortable to use.
An additional plus is the built-in handle that lifts away from the body and snaps back into place when not in use.
The only changes I would make to the original design are: 1. a longer cord (17 feet isn't really adequate for a really large room). 2. a press-type button where the hose handle attaches to the chrome tube (to keep it from breaking away during use).
Otherwise, it is convenient for use and storage; and even uncomplicated enough for a young helper to manage.
My pre-teen grandkids love using it, so I'm getting lots of offers to help with vacuuming - I'm ready to try some of the other Euro-Pro appliances, maybe I can retire from housework!

Excellent Vacuum
I've owned the EP238 for a year now and have been really very happy with its performance and durability. It works extremely well on hardwood and ceramic floors and the "air powered" rotating brush attachment for denser carpets works like a charm. The attachments all work well and the adjustable suction control is really convenient when you're using the dusting brush. Best of all, it is quiet and easy to move around. Its only shortcoming is a short (17 ft) power cord. I'd buy another one without a moment of hesitation.

love, but mostly hate, this vacuum
I bought the Shark in 2001, shortly after we moved. Thankfully it has a 4 year warranty, which I took full advantage of during my three year relationship with EuroPro. I am happily ending that relationship this week. I actually think that the Shark is a good vacuum, but maybe it's because we've had such bad luck with uprights.

The wheel fell of the standard brush almost right away. I think I've replaced three of them. The turbo brush works great, but again, I've replaced several, always under warranty. Originally their call center was in Canada, or New York, and they were very helpful, always sending me the replacment parts quickly. At one point I complained so much that they sent me everything but the actual vacuum.

However, the thing stopped turning on about two weeks ago. I called EuroPro, since it is still under warranty. As several others mentioned, they have outsourced their customer service, and their helpfulness stayed in Canada. They told me that I would have to pay for shipping both ways to send the thing in. I have never heard of such an outrageous policy before. Accept some responsibility for your lousy products and pay for shipping one way! Not to mention that you don't have a vacuum for 4-6 weeks. I told off the manager because I was angry about the outsourcing and the two way shipping and said I would never buy another EuroPro vacuum. After trying to get it fixed locally (they couldn't becuase EuroPro is so stupid), I decided to junk it. I'm getting the Bissell Butler Revolution instead. EuroPro is a terrible company. Don't buy their products!!!