Product Description

This authoritative, Apple-Certified training course is designed both for professionals who support Apple computers as well as Mac enthusiasts who want to upgrade, service, or troubleshoot their favorite machines. Fully revised, this second edition covers Apple's new models, including the popular Mac mini and the iMac G5. Keyed to the learning objectives of the Apple Desktop Service and Apple Portable Service certification exams, this is the companion curriculum used in AppleCare Technician Training courses worldwide. The book starts out with basic computer theory and underlying technologies, then moves on to cover everything from networking and hardware specifications to displays and internal drives-plus the nitty-gritty steps and diagrams for upgrading and troubleshooting six sample computer models. o Detailed take-apart and upgrade procedures for the Mac mini, eMac, iMac G5, PowerMac G5, iBook G4, and PowerBook G4. o CD-ROM includes six complete service manuals, plus utilities and diagnostic tools o Diagrams and step-by-step instructions help you master techniques fast o Lesson goals and time estimates help you plan your time o Chapter review tests summarize what you've learned The Apple Training Series is both a self-paced learning tool and the companion curriculum for the AppleCare Technician Training and Apple Customer Training programs. Upon completing the course material in this book, you can become an Apple Certified Technician by passing the Apple Desktop Service and Apple Portable Service exams. You can work through this book as a self-paced course, enroll in the online AppleCare Technician Training program, or attend a class at an Apple Authorized Training Center. To learn more, go to www.apple.com/training.

Product Details

• Amazon Sales Rank: #992756 in Books
• Published on: 2005-07-24
• Original language: English
• Number of items: 1
• Binding: Paperback
• 768 pages

Customer Reviews

Great Apple Hardware Manual
This book is part of the AppleCare training curriculum, designed to be a training manual for people who want to get certified by Apple to be an AppleCare-certified technician. As such, each chapter in the book is a Lesson. Early lessons cover topices such as "General Troubleshooting Theory," and "Safe Working Procedures and General Maintenance."

Lessons 5 through 10 cover common hardware and technologies, including basic computer theory , underlying technologies, liquid crystal displays (LCDs), cathode-ray tubes (CRTs), wired networking and wireless networking.

If you are a person who likes to do your own upgrading and maintenance of your Mac, you'll find this book very helpful. Likewise, if you want to make your living taking apart Macs and replacing parts as repair or upgrade.

This book does not cover Operating Systems. If you want to solve a problem in OS 9 or OS X, you need a different book. But, if you want to see the "Take-Aparts" for certain Mac models, including iMacs, iBooks, mini-towers and PowerBooks, this is for you. Both CRT-based and Flat-Panel based computers are covered.

There is a good section on how to search the AppleCare knowledge base, and doing advanced searches. They recommend you bookmark Apple Knowledge Base document 75178, as it gives good info on how to use keywords to search the Knowledge Base. And another section on locating Apple replacement parts.

The main reason this book has over 800 pages is the copious amount of photos. They support the step-by -step instructions for installing or replacing hard drives, optical drives, RAM, Airport Cards, etc.

I'm glad I got this book, as it will be useful when I want to upgrade the hard drive on our G4 flat-panel iMac and add a second hard drive to my G5 desktop.

Apple states in the beginning of the book, "Whether you are an experienced technician or someone who just wants to dig deep into a Macintosh, you'll find in-depth technical service information as well as a comprenhensive overview of the service tools and procedures used by AppleCare-certified technicians to diagnose, upgrade and maintain Macintosh computers."

Finally - Real Apple Certification Books!
This book (along with books for Apple Certified Help Desk Specialist, Apple Certified Technical Coordinator, and Apple Certified Systems Administrator) has been sorely needed for the past few years. The book is a big one -- chock full of well written information and excellent illustrations.

I suggest purchasing the $299 technical training kit from Apple as well as this book (the web materials, available through the kit, are referrenced often and are helpful during many exercises). All in all, good book if you want to become ACDT and/or ACPT.

Peachpit is releasing a book for the ACHDS at the end of July... and hopefully books for the ACTC and ACSA as well.

Everything in one Book
Apple makes it very simple. If you are not certified by Apple and you do almost anything inside of an Apple computer and the warranty is void. This is the book that Apple uses in their certification classes for desktop and portable systems.

Apple has integrated their service effort and procedures together just as well as they did their hardware. So part of this manual is how to use their on-line service aids as well as the software tools that they have produced to aid the service technician.

There are some distinct advantages to Apple's approach of having one vendor for the whole system. The motherboards, for instance, are all designed around common design criteria, common interface structure, and specialized to operate with common software. Common service techniques are another advantage. Here in one book everything can be covered from wireless lan to displays to motherboards. Compared with the PC where everything might be from a different vendor, you only need one book. And for service, this is it.