Product Description

Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.

Product Details

• Amazon Sales Rank: #71467 in Books
• Published on: 2007-11-28
• Original language: English
• Number of items: 1
• Binding: Paperback
• 288 pages

Features

• ISBN13: 9780470168363
• Condition: USED - VERY GOOD
• Notes:
• Click here to view our Condition Guide and Shipping Prices

From the Back Cover
Increase your sales and income with proven tactics and strategy

Your no-nonsense guide to selling and generating leads by phone

Want to be persuasive on the phone? This hands-on, interactive guide is packed with proven techniques for becoming a champion telephone salesperson. You'll see how to make pre-call plans, conquer your sales call fears, prepare a winning script, ask the right questions, overcome objections, and prospect your way to success.

Discover how to:

• Make cold, warm, and referral calls
• Get past screeners
• Orchestrate a successful close
• Understand the "Do Not Call" law

About the Author
Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies.

Customer Reviews

Telephone Sales for Dummies
This book is great for the salesperson who might be having trouble picking up the phone. I purchased this book after speaking to Dirk at the NAR conference in November, and so glad I did. The book is filled with tips, scripts and anecdote's to help you move through the fear of picking up the phone. (Nobody likes rejection, right?) Thanks Dirk for another great book.

Thank You Dirk Again
I picked up this book at the Real Estate Convention in Las Vegas. Being a Realtor I thought that calling was an aveune we could no longer use,
but after reading Telephone Sales for Dummies I have found a new way to
prospect. This book covers all the bases and has helped me in my business
many times over.. This is a must read.

Telephone Sales for Dummies
Easy read! There is nothing new under the sun but this book brings it all together in an easy to read, organized format. Do exactly what it says and be rich! Thanks Dirk.