Product Description

"This valuable guide made an immediately favorable impression on me--I recommend it." --Letitia Baldridge

Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.

Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.

MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called "Ms. Demeanor" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.

Product Details

• Amazon Sales Rank: #857868 in Books
• Published on: 1998-06-11
• Number of items: 1
• Binding: Paperback
• 224 pages

Book Info
Gives you the techniques, skills, and confidence you need to present yourself positively, dramatically, and effectively, from job interviews to sales calls to social gatherings. Paper. DLC: Career development.

The publisher, John Wiley & Sons
Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. The book is based on Mitchell's popular corporate seminars, which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms.

From the Back Cover
The first five minutes of each and every encounter--from job interviews to sales calls to social gatherings--are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or e-mail, business communications expert Mary Mitchell gives you the techniques, skills, and confidence you need to present yourself positively, dynamically, and effectively.

Greeting strategies--there is a right way and a wrong way
* Appearance--big decisions about "little things" regarding clothing and accessories
* Body language and conversation--there's nothing small about small talk
* Public speaking--overcome anxiety so you look like a natural
* Electronic etiquette--new rules for a new medium
* Correspondence--the importance of the written word

Customer Reviews

Basic but important information
I think this book reminds and reinforces a lot of basic information that people should already know but tend to not put into practice in the real world. Its a good book, and worth the price for the reminders and the little tips.

Nothing New Here
It's not a bad book. Well written and easy to read. But it's all been said before in other books and other places. You'd be better off spending yor money elsewhere.

Going on a job interview? Read this book first!
Take it from a Wharton grad and fourth generation Wall Streeter - the First Five Minutes is a must-read. Invaluable for both the recent graduate and the "old pro".