Product Description

In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.

Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.

Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

Product Details

• Amazon Sales Rank: #1026 in Books
• Published on: 2002-04-11
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 229 pages

Features

• ISBN13: 9780787960759
• Condition: NEW
• Notes: Brand New from Publisher. No Remainder Mark.
• Click here to view our Condition Guide and Shipping Prices

Customer Reviews

Best book I've read on teamwork
Apparently, I'm the only one on the planet who hasn't heard of Patrick Lencioni (I bought this book after reading the delightful foreword he wrote in Emotional Intelligence 2.0). Let's just say I'm very happy to be in the know. Here's why:

I'm not a fan of fables, but this book is different. Lencioni's fictional team is believable, and the problems they encounter in the book are similar to issues I have faced, and continue to face, at work. In most companies, leaders are afraid of healthy debate and being challenged by their staff. In this book, Kathryn (the leader) encourages such debate, and illustrates an effective method for tackling the five dysfunctions of a team, which are:

1. Absence of trust,
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results.

The process by which she engages her team in debate to address tough issues productively is pretty groundbreaking. The book motivated me to be objective, not easily moved by emotions, in order to make tough decisions that need to be made for the betterment of my team.

Excellent book
The Five Dysfunctions of a Team is an interesting, easy to read fictional story about a Silicon Valley company in a turnaround situation. Lencioni did a really good job of creating characters that everybody can relate to.

The one theme that I took from this book is the importance of open, frank communication between team members. That is the core of the five dysfunctions. Most of the time when people are in a group setting, their primary goal is not to get the job done right, but instead it is to not offend other members of the group. This leads to some terrible decision making since nobody ever objects to bad ideas for fear of making another co-worker look bad. This book drives home the important point that conflict in groups is good as long as it is respectful because it leads to much better decision making.

In addition, as another reviewer mentioned, one of the most impressive parts of the book is that the author doesn't shield you from the fact that there is going to be some pain and struggle when working through problems. As a reader, there are a few times when I genuinely wondered: "Are they going to make it?" This is important since in real life you will probably wonder the same thing when you hit some obstacles along the way.

I highly recommend this book.

Greg Blencoe
Author, The Ten Commandments for Managers

Finally! Another VERY helful and applicable management book!
By dedicating 90% of his book to a so-called leadership fable, Patrick Lencioni very effectively conveys the very essence of the model he proposes in order to deal with dysfunctional teams. Though the story he presents is that of a hypothetical newly appointed CEO of a distressed start-up and (in the beginning of the story) her highly dysfunctional executive team, the model is perfectly applicable to any team throughout most organizations.

The model consists of a pyramid with the five dysfunctions of a team (from the bottom, up):
1) Absence of trust: stemming from an unwillingness in the team members to be vulnerable and genuinely open up with one another about their mistakes and weaknesses.
2) Fear of conflict: inability to engage in unfiltered, passionate (yet constructive, though it may strike you as odd) debate.
3) Lack of commitment: no buy in and commitment can be expected when ideas and opinions have not been aired and genuinely taken into consideration prior to a decision.
4) Avoidance of accountability: without commitment to a clearly defined set of goals, team members will hesitate to call their colleagues on their actions and behaviors that are counterproductive for the team.
5) Inattention to results: Lencioni brings it all home through the realization that avoidance of accountability leads to a state where team members tend to put their individual needs above the team's collective goals.

Throughout the last leg of his book, Lencioni contrasts how dysfunctional teams behave by comparing them to a cohesive team in the case of each of the five dysfunctions. He also provides suggestions on overcoming each of the dysfunctions and insights into the role of the leader in this process, all in a very structured and to-the-point way. Complementing this, he provides a Team Assessment tool to help determine where your team is at in terms of each of the five elements of the model.

As much as the book can be digested without too much trouble in 2-3 straight hours, it is inevitable (unless you are fooling yourself or you operate in a very healthy team) to have your managerial wheels in your mind turning at full speed by the time you are done with it. As a manager and an avid reader, I welcomed this book with open arms because I found it to be very useful and readily applicable. Now comes my challenge in putting it to use.