Product Description

The Bissell ProHeat 2X Select upright deep cleaner combines heated cleaning, powerful DirtLifter PowerBrushes, and surround suction to expertly clean and groom carpeted floors. The machine's double rows of DirtLifter PowerBrushes agitate ground-in dirt to the surface while a wide floor nozzle with a 12-inch cleaning path removes all traces. The custom clean function allows you to choose between light clean, normal, rinse, or heavy traffic settings. The edge sweep brushes and Built-In Heater make cleaning a breeze. The ProHeat 2X Select is easy to use, with large, easy-to-maneuver wheels and an extra-long 30-foot power cord. Other helpful elements include a controllable heater switch, carrying handle, easy-to-clean nozzle, full-capacity 2-in-1 tank. and 12 powerful amps. Included are a tough-stain tool, bare-floor tool, trial size of tough-stain cleaner, trial size fiber cleansing formula, and Scotchgard.

Product Details

• Amazon Sales Rank: #6816 in Kitchen & Housewares
• Color: Black Cherry Fizz
• Brand: Bissell
• Model: 9400M
• Released on: 2005-11-01
• Dimensions: 44.00" h x 13.00" w x 19.00" l, 34.70 pounds

Features

• Upright vacuum/carpet cleaner; 12 amps
• 12 rows of brushes rotating for deep cleaning/grooming
• Heats water and cleaning formula to remove tough stains
• Edge-to-edge cleaning and suction power
• Choose between light clean, normal, rinse, or heavy traffic settings

Amazon.com Product Description
No more back and forth with the spray can and wimpy dry vacuum to get out tough carpet stains. ProHeat's hot, cleansing formula and extremely powerful suction work together to quickly remove tough carpet stains and embedded debris in a single pass. Ten rows of powerful brushes agitate ground-in dirt and bring it to the surface, while a wide floor nozzle with a 12-inch cleaning path extracts all traces for spotless results every time. Innovative edge-sweep brushes clean flush with walls without scratching.

The ProHeat 2X is equipped with ultra-smooth wheels and an extra-long, 30-foot power cord for optimal maneuverability. Perfect for cleaning carpet, upholstery, and stairs, the ProHeat features an innovative Tough Stain tool for cleaning up gummy messes and restoring carpet to factorylike newness. Other features include a heater switch, heat indicator light, carrying handle, easy-to-clean nozzle, and 2-in-1 tank as well as 12 amps of cleaning power. Your purchase includes the stain-removing tool, a bare-floor tool, a trial-size stain cleaner and fiber cleansing formula, and Scotchgard for keeping that carpet perfectly clean.

Bissell ProHeat models all feature a patented built-in heater that will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The Heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool or Oriental rugs.

The two DirtLifter PowerBrush rollers are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep-down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch on. Once the product is in the Upright position, the brushes automatically stop spinning. The Detent Pedal will activate the brush when floor cleaning.

The Custom Clean feature automatically mixes hot tap water with the Bissell formula. Simply choose one of the our settings (Heavy Traffic, Normal Clean, Light Clean, or Rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

FAQ

What is deep cleaning and why is it worthwhile?
Deep cleaning is a carpet-cleaning process that loosens and removes most harmful dirt and ground-in grit, which may be deep down in your rugs and carpets. Not only does it protect the investment you have in your home, but parents of young children, pet owners, and allergy sufferers may find deep cleaning especially beneficial.

What features should I consider when I purchase a deep cleaner?
It is important to choose a machine that is easy to use and fits your needs. Specific features to consider are heater, brushes, design, power rating, number of cleaning attachments, styling, weight, and warranty.

Why do I need a built-in heater on my deep cleaner?
The Bissell ProHeat2X with a patented built-in heater heats the water and solution--just like the pros. The water and solution travel through the heater before being sprayed onto your carpet. Bissell provides continuous heated cleaning by raising the temperature of your hot tap water by up to 25 degrees. Other systems use exhaust air from the motor to achieve "heated cleaning."

Are the Bissell DirtLifter PowerBrushes safe for my carpeting?
The Bissell Research and Development department tests products on a wide variety of the most common types of carpeting for durability and wear. All of our cleaning products are proven safe, gentle, and effective on cleaning carpets. Cleaning effectiveness is dependent upon multiple factors, including brush engagement. The DirtLifter PowerBrush system is a crucial element in our cleaning process and a key factor behind our statement of unbeatable cleaning. Bissell brushes rotate like those on your everyday vacuum cleaner. They are powerful enough to get the deep-down dirt, yet gentle enough to use daily.

How is my carpet warranty affected?
Until now, to maintain your Scotchgard protector 5-year limited stain warranty you were required to hire a professional cleaner. By using your Bissell ProHeat with Bissell formulas containing Scotchgard protector every 12 months, your carpet's warranty from 3M remains in effect. No other deep-cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.

Customer Reviews

Finally!
I have been through the ringer with carpet cleaners and stain removers. We have a dog that vomits about once a week. Unfortunatley, he does not do this on our wood floor, which comprises most of our house, but rather he prefers to stain our carpet. I think it is the law with him.
Anyways, I had no luck with the SpotBot I purchased so I was a little reluctant to try another Bissell Product. I saw the good ratings for the 9400 and figured I would give it a shot.
It seems to have everything one could need on a steam cleaner and it even includes Scotchgard Protection. I tried the Bissell on a tough stain that had set in for a couple of months. Nothing could get it out not even the Rug Doctor from the supermarket.
At first the Bissell did not totally get it out. So I tried it again with the hottest water I could get and heated the water with the built-in heater. Sure enough it got it out like a charm. I think Chem-Dry will have to find another customer now!
Steam cleaners are kind of a pain to use with all the filling of tanks and solutions and they usually soak your carpet. But I finally found something that can get up just about any stain and leave my carpet clean as a whistle. We have a winner!

Addressing concerns of reviews
I am a 52 year old widow with 4 grown children, and I've always had at least one dog; now with the kids gone I have 3 small dogs. This is the third carpet cleaner I've purchased over 15 years. The first was a Hoover, and though I thought it worked fine, advances over the years have made big improvements both in the machines' ability to clean, and their design.
My second machine was the old version of this machine, which was 5 years old, and still working, but one of the kids borrowed it, and when I stressed the importance of cleaning after use, she went nuts and disassembled the thing to clean it (totally unnesessary), and it came back not working well. Obvious user problem, not the machine's fault.
So, I ordered the 9400 Select, which arrived promptly from Amazon, quickly assembled it, and went to work in the bedroom. With 3 dogs, I clean the carpet every 3 months. My dogs are potty trained, but they are dogs, after all, and unlike me they can't remove dirty shoes when they enter the house. Amazing what 12 little feet can track in to a carpet! So, between my normal use, and the dogs, I am always looking for the best machine.
I am going to post some pictures of the things mentioned, if this site allows... By the way, the room I did first and will base these comments on is a 12x15 foot bedroom, with very light colored carpeting. Some reviewers expressed frustration with the fuzzballs that can get left behind. Yes, this machine does that. It is old carpet, dog fur, and dirt. It is confined, slightly damp, and picks up easily. In this room there were maybe 12 chunks of this stuff, which were picked up as I went along. Not slimy, didn't require toweling or gloves.
Next, one reviewer said the machine leaks dirty water spots all over. Again, the machine at the end of a pull does leave some water spots. As soon as you go over the pull again, they are sucked up, leaving no spots in the wake. When I am changing the dirty water tank and refilling the bladder, I always throw a towel under the machine for the few minutes I am away. This is a water/detergent based machine; of course some excess might drip out when it is stationary. All of my machines did this, so I don't even think of it as unusual.
As for not knowing when the bladder is empty and needs refilling, I did not hear the "pop" some reviewers did, but I didn't need to stop and check the level, either. I just paid attention when pulling the trigger for the cleaning mode, and if nothing was being sucked up when trigger is released and it is in suction mode, which one can easily see through the clear design, I know there is nothing going out, and it's time to throw out the old water and refill the bladder. In this room, I take an hour or so to clean it properly. People who want a 10 minute clean are going to get exactly that. It takes months, sometimes years for carpeting to get dirty, but some folks want it to be cleaned in 10 minutes. I just don't get that. The trick is that though this is a very easy machine to use, the key is in going SLOWLY, and allowing the machine to do what it was designed to do. Get the fibers wet/soapy; then let the brushes get down deep, suck up the slop the machine cleaned, then turn the dial to rinse only (I always do this, though many don't, because in my opinion detergent residue left behind becomes a magnet of sorts for dirt once the carpet is dry). In any case, to do the job right, this room took me about an hour. Time well spent, with excellent results. Cleanup is a breeze. Take the bladder/ takeup container, empty it, then pour water through the take up holder to get any remaining dirty water out. This takes all of about 1 minute.
If my trend of getting a new cleaner about every 5 years continues, and in that time I use the machine 20 times, this is a bargain.
I am thrilled with the results this machine gives, and highly recommend it. I guess the only other issue I could address is the storage, and I do understand that it is slightly bulkier than a traditioner vaccuum cleaner, and if one doesn't have a spare closet it could be a problem. In this house, it just rests under the basement staircase, ready and waiting to be called into action again.

I can't believe how clean our carpets are now. . .
I've been wanting to steam clean our carpets in our house for a number of years now. We had them professionally cleaned before moving in (8 1/2 years ago!!). Three kids, a dog, and a cat later have reduced our carpets to what I thought, was their last legs. The carpets are probably 12 years old (they were not new when we moved in, I am guessing here).

We have carpeting in our kitchen, our kitchen table rests on the carpet. You can imagine how dirty they look(ed) after years of spilled milk, cereal, wine, ketchup, etc... We had planned on ripping them up and putting in tile or Pergo in the next few years.

So this past week our dog gets sick and really puts me over the edge here. I decide to rent one of those "Rug Doctors" at the grocery store. However, I realize that it will take days for me to clean all the carpets and I really don't want to have to shuttle the Rug Doctor back and forth to the grocery store (about 15 - 20 mins away). On a whim, I check out the reviews on Amazon and find that the Bissell 9400 is the real deal. There is even a reviewer mentioning his sick dog.

So I decide to go with the Bissell.

It was very well packaged, little boxes for all the accessories (there are a ton of them). There is even a mesh bag full of various cleaners (wish I knew that before I bought $60 worth of cleaners!!). The Bissell goes together in about 10 minutes (including the time it took to locate my screwdriver).

I used the Bissell "Pet Strength" cleaner, taking two bottles to do two rooms (wayyy more than is required, but these were dirty carpets!!).

It is a slow process, you have to push the cleaner forward, depressing the trigger. Move slowly, then pull back with the trigger depressed. A few passes more will remove the moisture.

I didn't count the number of times I had to empty the resovoir and fill the water & cleaner. It certainly was a breeze to do.

This first pass took me some 3 hours to do, but was well worth it. I am willing to bet that this will go faster now that they have been recently cleaned!

I noticed a huge difference before they even dried!! The carpets were no longer soiled, almost all the food stains had been removed, the nap was much fluffier. I pulled out about a large handfull of cat/dog/human hair that the brushes spit up( This is normal and nothing to worry about, its much better in the trash than ground back into the carpet).

Once they dried (overnight) and after a pass with our Kirby, they looked incredible!!

My daughter walked barefoot on the cleaned carpet and on one in our family room (that is scheduled for next week). She said the clean one was a lot more cushier.

When I walk in the house now, I am greeted by a nice scent (there is a scent in the pet-strength cleaner) and a very clean-looking carpet!

I intend to clean our furniture as well as the rest of all the carpets. I'm beginning to believe that this will help with our allergies too....

If you are on the fence about this, go for it! You will not be sorry.

Oh, I mentioned above and will restate it. Do NOT use this like a vacuum cleaner, pushing and pulling at a fast clip. Go slow!! You will reap the benefits..

Update: 8 Apr 2006

Still very happy that we got this. Last weekend I completed the cleaning of all the original carpets in our home. I had to do all of our Master Bedroom in 3 passes (moved furniture around) because the pets loved to sleep under the bed, beside the dresser, etc). Before last weekend, the only "Original Carpet" uncleaned was the Master BR. The difference in smell when walking into the Bedroom was noticeable. (Before cleaning). We never noticed the pet odor because we were 'used' to it throughout the house. Once I cleaned the rest of the house, the odor in the remaining room stood out.

After cleaning the Bedroom, I've noticed a very signifigant impact (for the better) on my allergies. Cleaning the carpets under the bed where we sleep made a huge difference.

On another note, I cleaned a pet stain (from where our dog was sick) in my daughter's room. The carpet in there is only 6 months old. I couldn't believe the hair it picked up! I originally thought I could bypass all the new carpeting, but am in the process of cleaning all the new carpeting too!

OK, in case you haven't guessed it... This was by far the best $250 I've ever spent!