|
The Rabbit Corkscrew
|
| List Price: | $69.95 - $77.62 |
| Price: | $37.49 - $49.99 |
Average customer review:
Product Description
Bid crumbling corks adieu. Award-winning design meets everyday convenience with this fast-as-lightning yet incredibly smooth-pulling corkscrew. Metrokane's Rabbit corkscrew opens any size wine bottle in just three seconds, and then automatically releases the cork. Features a user-friendly ergonomic design. Also includes a foil cutter. Handsomely packaged in a convenient storage case. Ten-year warranty.
Product Details
- Brand: Metrokane
Customer Reviews
Defective product, poor warrantee satisfaction
I'd give zero stars if it was an option. Don't waste your time on this company.
My first Rabbit had a plastic handle. When it broke after several years of use, I replaced it with a metal handle Rabbit because it had 10-year warrantee. (I think the first one had a 2-year warrantee.)
The new Rabbit malfunctioned. A mission-critical piece of rubber tore, making the Rabbit useless. I sent the Rabbit to Metrokane per the package instructions. (I paid the postage and also had to enclose a check to cover *their* mailing costs.)
A week or so later, my Rabbit was returned to me without any repairs. Their note said that they couldn't find anything wrong with the thing. I phoned Metrokane to complain. They said that the rubber was not covered by the warrantee. I was told to get rubber glue to fix the thing. I checked the warrantee. Nowhere does it say that certain parts are not covered. Finally they agreed to replace it.
The replacement was defective. The Metrokane rep. copped an attitude when I complained, saying that I was probably using it incorrectly. (Remember, I'd owned a Rabbit and had used it for years, so I'm sure I knew how to use it.)
The company wouldn't send another Rabbit and I refused to spend more money to return the second defective product. I'm using a $10 knock-off now. It works every time.
Big disappointment
My Rabbit worked like a charm for about 12 bottles of wine. Then it started giving me problems on the retracting stroke. The warranty is a sham - it practically costs you more to ship it back than it costs to buy a new one - I'm just going to buy another brand and let the rabbit hop its way to the trash.
Worked great - until it broke!
My Rabbit worked like a charm for about a case of wine. Then it started giving me problems on the retracting stroke. The corkscrew just spun out instead of pulling the cork. After a few additional tries it would work sporadically. After a few more bottles the handle broke, rendering the whole thing useless. After reading all the problems customers are having with this company's "customer service" I have decided to throw this thing in the garbage where it belongs and go back to my old lever style screw-and-pull cork remover - 10 years and it still works fine!
