Product Details

• Amazon Sales Rank: #22941 in Software
• Brand: BIG PICTURE TECHNOLOGIES
• Model: EM10SE003G
• Platforms: Linux, Mac, Windows NT, Unix, Windows 95, Windows Me, Windows 2000, Windows 98
• Format: CD-ROM

Amazon.com Review
If you want to make it big in the burgeoning electronic marketplace, check out eMerchant pro to get your feet wet. For a very small investment, you get everything you need--except a brilliant idea. Once you've got that idea, pop open the box and get started. You'll find plenty of templates inside to get you started designing the major parts of your site. You can catalog thousands of inventory items, register a domain name (free!), and set up your first three months of Web hosting (also free)--all in the first few minutes after installation. From there, you can begin to provide audio, video, and snazzy graphics to show off your products or services and easily start attracting customers from the far reaches of the planet.

Through the unfortunately named, but powerful Telemarketing feature, you can communicate directly with live customers and tailor your sale nearly as well as face to face; this is a significant advantage for the little guy. Through various cool reporting tools, you can observe site traffic, adjust your content, and improve sales all with a few mouse clicks. You don't have to be a computer techie or a marketing whiz to make it all work either; eMerchant pro has excellent tutorials to guide you along every step of the way (except for that brilliant idea).

Process credit card information securely, use shopping carts, calculate taxes and shipping charges automatically, control your inventory on the fly--there's so many features attached to eMerchant pro that it's hard not to think they're trying to pull a fast one. Over time, you'll see that if you've got something other folks want, this package is a transparent means of doing commerce. Medium- and large-scale businesses will want to move on, but if you're just starting out or just moving your small business online, then by all means find a need and fill it with eMerchant pro. --Rob Lightner

Amazon.com Product Description
Create effective e-commerce Web sites. Catalog thousands of items with secure online transaction technology. Easily create and update a secure e-commerce Web site. Step-by-step wizards show how to get your business online in about an hour. Showcase your services and products with animations, photos, sounds, and videos. Communicate directly with online customers. No design or technical experience required.

Customer Reviews

Great but...
This is a great product---I was really impressed with the ease with which one could customise it. The templates were superb. I was able to create a business site in an evening. The only downside to the product is that you are FORCED to host your site with the owners of the product. I had a website before I bought the product, and I wasn't ready to have two different websites. If you don't have a business site and you are ready to host your site with the owner of the program, this is probably the best product there is. However, if you are trying to upgrade an existing site with ecommerce capabilities, this might not be suitable for you--unless of course you are ready to pay for two sites at the same time.

Love it!
1) I really like the way E-merchantpro has been designed so that you build the site through Microsoft Internet Explorer. I have worked on my web site from three different computers (my notebook PC, my desktop PC and my son's desktop PC). My daughter (who lives in another state) also worked on the site. Additionally, I don't have to worry about back-up or support of the web-site like you would have to do if you constructed it on your computer and uploaded it to your Host System.

2) The navigation links along the left side of each web page makes it very easy to navigate your web site and actually makes it easier to layout and construct a web site with good organization vs a poorly laid out site with criss-crossing links. The way sub-page links are exposed as you 'drill-down' through the pages makes for a cleaner design which exposes the additional pages when they are needed.

3) The editor is great! All pages are shown on one list and the page order, sub-pages and names can be changed easily (I have changed my many times to get to a layout and flow that I like). The editor is easy to use and alows an HTML view so you can add some advanced features, such as the tables I added.

4) I looked at a lot of e-commerce packages and picked this one because emerchantpro provides features that allow me to run my business. Constructing the site is only a small part of the business cycle. Actually running it day to day and growing the business is the most important part. I think this package will let me do that best! All the e-commerce software I looked at advertised an easy to construct e-commerce site, but this package included inventory management, reporting, chat, forum and commumications capabilities like the telemarketing that set it apart from the rest.

Best regards

eMerchantPro has terrible customer service
I've used eMerchantPro for about 18 months. The product is simple to use and quickly produces a professional looking website. The shopping cart works really well. The inventory and order notification works great. I have been pretty satisfied. However, THEIR CUSTOMER SERVICE IS AWFUL!!! If you have a technical problem or a question- you are on your own. They don't reply to emails and you will sit on hold until you give up. Don't try to copy any strange graphics or links (eg hit counters, links to Amazon, etc) into one of your webpages or it will lock up everything and you won't be able to edit your pages.