Zoombak ZMBK200 Advanced GPS Car and Family Locator
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| List Price: | $249.99 |
| Price: | $100.96 & eligible for FREE Super Saver Shipping on orders over $25. Details |
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Ships from and sold by Amazon.com
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Average customer review:Product Description
Zoombak's Advanced GPS Car & Family Locator will help you find your car's real-time location on-demand 24 hours, 7 days a week. Great for monitoring teen drivers or other family members you worry about behind the wheel and for recovering your vehicle if it is stolen. Zoombak communicates its GPS position to you via the national network of a leading cellular carrier, so it can assist you in finding your car in this nationwide coverage area. Additionally, Zoombak uses Assisted Global Positioning System (A-GPS), which brings together both satellite and cellular technologies allowing for a more precise and reliable way to determine the location of your Zoombak Locator. Install the Zoombak car locator permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. If your car leaves or is taken from the safety zone you have created, e.g., your house, you can be promptly notified via text message and/or email (your choice). You can then pinpoint your car�s real-time location on-demand via Zoombak.com or through our live, toll-free customer care which is available 24/7. Additionally, you can track your car's location in real time using our continuous tracking option which provides your car's location every 5 minutes for up to an hour. Simply log on to Zoombak.com to view a map of your car's current location as well as your car's location history. Unlimited on-demand location requests, an easy-to-use website, and a 24/7 toll-free phone number for live customer care and location support, will provide you with the peace of mind you are looking for in car safety. Long-life battery of up to 5 days on standby or up to 150 location requests before recharging. Zoombak requires a monthly service plan starting at $9.99/month. Minimum service term required. Activation and use of Zoombak locators are subject to Zoombak's customer agreement, plans, terms and conditions.
Product Details
- Amazon Sales Rank: #5060 in Consumer Electronics
- Brand: Zoombak
- Model: ZMBK200
- Dimensions: 5.00" h x 7.00" w x 9.00" l, 3.00 pounds
- Native resolution: Unknown
Features
- Its portability allows you to use it in your car as well as in other vehicles such as motorcycles, ATVs, boats and bicycles.
- Pinpoint your car's real-time location on-demand anywhere within nationwide coverage area online or through a live, toll-free customer care
- Create up to 10 customized zones and get notified by text message and/or email when your car leaves or enters the zone.
- Gives you your car's current position and location history.
- Locator device, AC Wall Charger, Portable Car Charger, Installation Bracket, User Guide. 30-Day Risk -Free Guarantee, 1-year Manufacturer's Warranty
Editorial Reviews
Amazon.com
The Zoombak uses a combination of GPS satellite and cellular technologies to more precisely and reliably determine the location of your car or loved ones at any time or place. Zoombak's Advanced GPS Car & Family Locator will help you locate your car, and your loved ones in it, and help bring them home safely. Great for monitoring teen drivers or other family members you worry about behind the wheel. In addition, the Zoombak locator will assist you in locating your car if it is stolen.
![]() | Install the Zoombak car locator permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. Locate your car’s whereabouts on-demand using Zoombak.com, your mobile phone, or live customer care. Track your car's location in real time, or view a map of your car's current location or location history. Create your own customized "safety zones", and get notified via text message and email when your car has left the zone. Unlimited on-demand location requests, an easy-to-use website, and a 24/7 toll-free phone number for live customer care and location support, will provide you with the peace of mind you are looking for in car safety. Please note that Zoombak requires a monthly service plan (Learn more) |
Key Features
- Find the current location of your car online, via mobile phone text message, or via toll-free 24 hour customer service (Learn more)
- Track your car's location continuously (Learn more)
- Get your car's location history (Learn more)
- Get alerts whenever your car leaves custom "safety zones" that you define (Learn more)
- Low Battery and "Power Off" Alerts (Learn more)
- 24/7 Customer Service
- Just 2.5 ounces
- Long battery life (standby = up to 120 hours or 5 days; active use = up to 150 location requests)
- Water-resistant housing
- Low-cost service plan (Learn more)
How Zoombak Helps If Your Car is Stolen
| ![]() | ![]() | ![]() |
| Your car gets stolen or you want to pinpoint its location | You receive a text alert on your mobile phone or an email on your computer | You can see your car's location on your computer | Helps you find your car and bring it home safely |
Unlimited On-Demand Locates
An on-demand locate helps you to find the current location of your car containing the Zoombak Advanced GPS Car & Family Locator. There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator.- Zoombak.com
- Log on and click "Find Now."
- See your car's real-time location displayed on a map, along with the closest street address.
- View your car's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.
- Send a text message via mobile phone
- Use your mobile phone to request the real-time location of your Zoombak locator.
- Send a text message to "ZMBAK" or "96225" with the name of your locator and your PIN number.
- Receive a prompt location alert via text message containing the nearest cross streets, along with the city and state information.
- 24/7 Toll-Free Live Customer Care
- Contact Zoombak live customer care toll-free, 24 hours a day, 7 days a week at 1-866-951-0101.
- Receive friendly, knowledgeable support and our staff will help you find your car.
Personalized Safety Zones
A safety zone is a personalized virtual boundary around a location that you’ve chosen. When your car enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice.) You can create up to 10 safety zones, 5 of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.com. Safety zones can be quickly set up on Zoombak.com in 4 easy steps:
- Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
- Select a boundary radius from as small as 110 yards to as large as 880 yards or a 1/2 mile.
- Create a schedule for when you would like your safety zone to be active. For example, Monday through Friday 8:00am to 5:00pm
- Select how and when you wish to be notified. For example, you can be notified via text message and email when your car enters and leaves the safety zone.
Continuous Tracking
Zoombak's continuous tracking feature provides you with an automatic update of your car’s location every 5 minutes for up to 1 hour. Your car’s location, with time and date, will be shown on a map on Zoombak.com. Upon activating this feature, Zoombak will:- Determine your car’s real-time location.
- Display its location on a map.
- Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour
Location History
Zoombak’s location history allows you to see where your car has traveled for the past hour, day or week. Your location history will be available for your review on Zoombak.com for up to 7 days.Low Battery and Power Off Alerts
As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts. -
With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information.
With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device
What's In The Box
- Zoombak Advanced GPS Car and Family Locator device
- AC Wall Charger
- Portable 12 Volt DC Car Charger
- Installation Bracket which holds your device securely in place when mounted in your vehicle
- User Guide
- One-year Manufacturers Warranty
Service Plan Details
Zoombak requires a monthly service plan. See www.zoombak.com for details on service plan pricing and coverage.Service Plan Includes:
- No activation fee
- No hidden fees
- Unlimited on-demand location requests via the Internet and customer service
- On-demand location requests via mobile phone
- Unlimited continuous tracking via web and customer care
- Unlimited safety zone alerts
- Opt-in for "Power Off" and low battery alerts via email and text message
- Location history via Zoombak.com and customer care
- 24/7 live customer care and location support
- One-year customer agreement required for all service plans
- Convenient, paperless online billing and account maintenance
- Credit or debit card
- Early termination fee applies
Talking To Your Teenagers and Loved Ones
Zoombak is proud that our Advanced GPS Car and Family Locator can help to provide a greater sense of safety and peace of mind for the entire family. We understand that this peace of mind is invaluable. We also understand that it is important have a conversation with your teen driver before installing Zoombak in the family car. Speak with your family about how Zoombak can help the entire family feel safer and more connected.There are many situations on the road over which neither you nor your loved one have control. Flat tires, inclement weather, aggressive drivers, or simply getting lost – all are situations to avoid. Zoombak can enable you to locate your teen driver and provide the necessary assistance if these situations should arise.
- Let your teen driver know that Zoombak is an A-GPS locator, not a surveillance device. It is a tool that can help locate a loved one in case of an emergency. Zoombak also provides parents with peace of mind by simply alerting you via text message or email when the car and the loved ones in it leaves or arrives at a safety zone. Knowing where to find your loved ones can make the whole family feel safer. Zoombak can also help teen drivers to be more independent. Safety zones are customizable, and can be expanded as the teen driver becomes more experienced. As a parent, you can explain that Zoombak is there to allow your family to feel more connected, safe and protected.
- Let your elder family member know that Zoombak is an A-GPS locator, not a surveillance device. Gently approaching your loved one is important – let them know that it is not your intention to "parent" them, but rather to provide you with reassurance that they are safe. Zoombak also provides you with peace of mind by alerting you when a car enters or leaves a safety zone. Zoombak is the most advanced way to allow your elder loved one to remain independent longer, giving you both reassurance and peace of mind.
Manufacturer's Description--May 5, 2008
The Zoombak uses a combination of GPS satellite and cellular technologies to more precisely and reliably determine the location of your car or loved ones at any time or place. Zoombak's Advanced GPS Car & Family Locator will help you locate your car, and your loved ones in it, and help bring them home safely. Great for monitoring teen drivers or other family members you worry about behind the wheel. In addition, the Zoombak locator will assist you in locating your car if it is stolen.
![]() | Install the Zoombak car locator permanently in your car or keep it portable for use in other vehicles such as motorcycles, ATVs, boats and bicycles. Locate your car’s whereabouts on-demand using Zoombak.com, your mobile phone, or live customer care. Track your car's location in real time, or view a map of your car's current location or location history. Create your own customized "safety zones", and get notified via text message and email when your car has left the zone. Unlimited on-demand location requests, an easy-to-use website, and a 24/7 toll-free phone number for live customer care and location support, will provide you with the peace of mind you are looking for in car safety. Please note that Zoombak requires a monthly service plan (Learn more) |
Key Features
- Find the current location of your car online, via mobile phone text message, or via toll-free 24 hour customer service (Learn more)
- Track your car's location continuously (Learn more)
- Get your car's location history (Learn more)
- Get alerts whenever your car leaves custom "safety zones" that you define (Learn more)
- Low Battery and "Power Off" Alerts (Learn more)
- 24/7 Customer Service
- Just 2.5 ounces
- Long battery life (standby = up to 120 hours or 5 days; active use = up to 150 location requests)
- Water-resistant housing
- Low-cost service plan (Learn more)
How Zoombak Helps If You're Car is Stolen
| ![]() | ![]() | ![]() |
| Your car gets stolen or you want to pinpoint its location | You receive a text alert on your mobile phone or an email on your computer | You can see your car's location on your computer | Helps you find your car and bring it home safely |
Unlimited On-Demand Locates
An on-demand locate helps you to find the current location of your car containing the Zoombak Advanced GPS Car & Family Locator. There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator.- Zoombak.com
- Log on and click "Find Now."
- See your car's real-time location displayed on a map, along with the closest street address.
- View your car's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.
- Send a text message via mobile phone
- Use your mobile phone to request the real-time location of your Zoombak locator.
- Send a text message to "ZMBAK" or "96225" with the name of your locator and your PIN number.
- Receive a prompt location alert via text message containing the nearest cross streets, along with the city and state information.
- 24/7 Toll-Free Live Customer Care
- Contact Zoombak live customer care toll-free, 24 hours a day, 7 days a week at 1-866-951-0101.
- Receive friendly, knowledgeable support and our staff will help you find your car.
Personalized Safety Zones
A safety zone is a personalized virtual boundary around a location that you’ve chosen. When your car enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice.) You can create up to 10 safety zones, 5 of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.com. Safety zones can be quickly set up on Zoombak.com in 4 easy steps:
- Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
- Select a boundary radius from as small as 110 yards to as large as 880 yards or a 1/2 mile.
- Create a schedule for when you would like your safety zone to be active. For example, Monday through Friday 8:00am to 5:00pm
- Select how and when you wish to be notified. For example, you can be notified via text message and email when your car enters and leaves the safety zone.
Continuous Tracking
Zoombak's continuous tracking feature provides you with an automatic update of your car’s location every 5 minutes for up to 1 hour. Your car’s location, with time and date, will be shown on a map on Zoombak.com. Upon activating this feature, Zoombak will:- Determine your car’s real-time location.
- Display its location on a map.
- Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour
Location History
Zoombak’s location history allows you to see where your car has traveled for the past hour, day or week. Your location history will be available for your review on Zoombak.com for up to 7 days.Low Battery and Power Off Alerts
As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts. -
With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information.
With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device
What's In The Box
- Zoombak Advanced GPS Car and Family Locator device
- AC Wall Charger
- Portable 12 Volt DC Car Charger
- Installation Bracket which holds your device securely in place when mounted in your vehicle
- User Guide
- One-year Manufacturers Warranty
Service Plan Details
Zoombak requires a monthly service plan. See www.zoombak.com for details on service plan pricing and coverage.Service Plan Includes:
- No activation fee
- No hidden fees
- Unlimited on-demand location requests via the Internet and customer service
- On-demand location requests via mobile phone
- Unlimited continuous tracking via web and customer care
- Unlimited safety zone alerts
- Opt-in for "Power Off" and low battery alerts via email and text message
- Location history via Zoombak.com and customer care
- 24/7 live customer care and location support
- One-year customer agreement required for all service plans
- Convenient, paperless online billing and account maintenance
- Credit or debit card
- Early termination fee applies
Talking To Your Teenagers and Loved Ones
Zoombak is proud that our Advanced GPS Car and Family Locator can help to provide a greater sense of safety and peace of mind for the entire family. We understand that this peace of mind is invaluable. We also understand that it is important have a conversation with your teen driver before installing Zoombak in the family car. Speak with your family about how Zoombak can help the entire family feel safer and more connected.There are many situations on the road over which neither you nor your loved one have control. Flat tires, inclement weather, aggressive drivers, or simply getting lost – all are situations to avoid. Zoombak can enable you to locate your teen driver and provide the necessary assistance if these situations should arise.
- Let your teen driver know that Zoombak is an A-GPS locator, not a surveillance device. It is a tool that can help locate a loved one in case of an emergency. Zoombak also provides parents with peace of mind by simply alerting you via text message or email when the car and the loved ones in it leaves or arrives at a safety zone. Knowing where to find your loved ones can make the whole family feel safer. Zoombak can also help teen drivers to be more independent. Safety zones are customizable, and can be expanded as the teen driver becomes more experienced. As a parent, you can explain that Zoombak is there to allow your family to feel more connected, safe and protected.
- Let your elder family member know that Zoombak is an A-GPS locator, not a surveillance device. Gently approaching your loved one is important – let them know that it is not your intention to "parent" them, but rather to provide you with reassurance that they are safe. Zoombak also provides you with peace of mind by alerting you when a car enters or leaves a safety zone. Zoombak is the most advanced way to allow your elder loved one to remain independent longer, giving you both reassurance and peace of mind.
Customer Reviews
Works OK, but needs improvement!
This device seems to work fine when using Zoombak's web site to do a location search. The device can not be placed somewhere that heavily shields it from the outside, or it will not get a good cellular and/or GPS signal.
The zone feature is the area where it's just not delivering as advertised. Once you've set up a zone, it is supposed to alert you when the device enters or exits the zone. Sometimes it doesn't alert you at all. When it does alert you, the alerts are sent 15 to 20 minutes after the device has entered/exited the zone, instead of sending it within a minute or two. If you enter and exit the zone within that 15 to 20 minute window you don't get an alert at all.
This is not how it is portrayed on their little advertisement video.
Lastly, good luck on reaching a level 1 tech support staffer who speaks understandable English. This part is extremely frustrating. Why companies who provide tech support to English-speaking countries don't make mastery of the English language a requirement is beyond comprehension. I guess political correctness is more important than a satisfactory customer experience.
Zoombak GPS Car Locator
I originally purchased the Zoombak GPS Locator as a more cost effective alternative to LoJack. My car was stolen about 6 months ago and never recovered. When I purchased my new car I did some research and found the Zoombak. I liked the idea of being able to receive text alerts if my car is moved from an area vs learning hours or days later. After using the Zoombak for about 3 months now and understanding how it works, I think the service is great! I have found myself using the Zoombak for things I had never intended on using it for before purchasing. I like to take long bike rides on the weekends and I take the Zoombak with me so my wife can check on my location. I have also set up some zones so when I arrive at certain destinations, she gets a text message letting her know I arrived safely and where I am located. I read some other comments about the battery life. Overall my experience with the battery life has been good. I find I get about 3-5 days before I need to recharge it depending on how often I use the service, which is a lot better then my cell phone. When I leave the Zoombak in my car, I have it plugged into a 12V charger, so I don't have to worry about recharging frequently. When I first purchased the Zoombak I was disappointed the text message locate feature was not available, so in order to check on the location of my car or bike, we had to use the web site or Customer Care. The feature is now available and works great (just make sure you have a text message plan with your cell phone). I only had to contact customer care once to ask a question and I found the rep very polite and helpful. I am considering purchasing another Zoombak to keep in my wife's car. We both like the Zoombak service, its easy to use, the price is very reasonable and it provides us with a little peace of mind.
Disappointed so far...
It has been a real challenge dealing with Zoombak. I was initially excited when I learned of their product. I am currently using TomTomWork for GPS tracking of our personal vehicles, which runs $500 per tracking unit, plus installation and $50.00 per month tracking fee, per unit, which adds up quickly.
Zoombak's "claimed" capabilities along with lower month tracking fee prices ($14.99), seemed to be more cost effective then TomTomWork's program.
I attempted to order from Zoombak directly via their website ( $249 per unit). Their web site declined two (2) different credit cards. I called Zoombak directly (Daniel), they weren't able to authorize them either. I called my credit card companies, they never received any authorization request from Zoombak, they said that there should be no problem. I called Zoombak back, Anna the first agent that I spoke to did not speak English very well. I asked to speak to her supervisor, the supervisor's English was worse than Anna's! She basically said the it was my problem not Zoombak's.
So being discouraged but still wanting the device as any "early adapter" would, I searched the internet and found it on Amazon for $60.00 cheaper, I bought it, there was no problem with my credit card! It was delivered yesterday.
I went to Zoombak's website, created my account, paid the activation fee.
I charged up the device for 6 hours and turned it on. Zoombak's system was not able to connect to the device, after about 10 attempts of trying to connect to the device (the unit was placed out in the yard of my metropolitan city). I called Zoombak's tech support, Felipe (limited English) told me that new units are sometimes difficult the 1st time connecting. He suggested that I turn it off and back on and wait 30 minutes for the "Que" to clear out and try it again. If that doesn't work to call back. Well, it didn't work!
I called Tech support again, I didn't get the girls name (limited English also). She told me that her supervisor would contact me within 24-48 hours! I tried to ask her some direct questions, she didn't understand me, she was defiantly reading from a script.
Pros - nice looking unit, not sure if it works or not.
Cons - their customer service leaves a lot to be desired, 5 phone calls, 1 person spoke English. 24 hours later and numerous attempts to connect and the unit still will not connect to their system.
Hopefully Zoombak will get their bugs worked out and consider hiring a better talent pool of customer service agents that speak English.












